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Quality & Safety

HIGH QUALITY, PATIENT-CENTRIC CARE

It is our privilege to serve the health and wellness needs of people in the Central Coast region. Along with that privilege comes responsibility; responsibility that we take seriously. Every day, all year long we review, gather data and evaluate our patient care practices to identify areas where we can improve. The end goal is to ensure that we’re providing high quality, patient-centric care with the safety, health and well-being of our patients in mind. And that we are providing that care in a way that inspires patient satisfaction.

Salinas Valley Health is committed to continually improving patient safety and the quality of our services. We participate in several state and national quality reporting programs to help us track and improve our standards of excellence. The information received enables Salinas Valley Health to make improvements that benefit our patients and the community. Should you have any questions about patient care or patient safety during your stay at Salinas Valley Health, please contact our Quality Management Services at 831-759-1863. You may also contact the Department of Health Services or The Joint Commission using the contact information below.

We have taken many steps to better serve our patients and community. The Quality and Safety Annual Report reviews our performance based on standard measures that are considered keys to safe, high, reliable quality care. These are no easy efforts and they require a commitment on the part of everyone in our organization.

The Department of Health Services
Licensing and Certification Division
100 Paseo de San Antonio, Suite 235
San Jose, CA 95113
408-277-1784

Division of Accreditation Operations
Accreditation Service Specialist
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
630-792-3007